WindBD's Terms & Conditions
— Fully in Bengali

By using WindBD's website, mobile app, or any of our services, you confirm that you have fully read, understood, and agreed to these Terms and Conditions. WindBD's Terms and Conditions constitute a legally binding agreement between WindBD and each registered player.

WindBD is recognized as a trusted and transparent platform in Bangladesh's online gaming space. We believe that clear Terms and Conditions are the foundation of a healthy player-platform relationship. WindBD's Terms and Conditions are published in Bengali so every player in Bangladesh can easily understand them.

Continued use of WindBD's services means you automatically accept any updated Terms and Conditions. We recommend checking this page regularly.

Providing accurate and complete information is mandatory when registering an account with WindBD. Creating an account with false information is a direct violation of WindBD's Terms and Conditions and may result in account termination.

Registration Requirements:

• Registrants must be at least 18 years of age.
• A maximum of one account per person is permitted.
• An active mobile number and email address are required.
• Accurate name, address, and date of birth must be provided.
• Registration is not permitted from regions where WindBD's services are prohibited.

WindBD reserves the right to verify account information at any time. Failure to submit required documents during verification may result in a temporary account suspension.

All players on WindBD are required to complete the KYC (Know Your Customer) process. This is not only WindBD policy — it is also part of our responsible gaming and anti-money laundering commitments.

Accepted documents for KYC:

• National ID Card (NID) — clear photos of both sides
• Passport — scanned copy of the data page
• Driving License — clear photos of both sides
• A recent utility bill or bank statement (for address verification)

KYC verification must be completed before making a withdrawal on WindBD. A verified KYC speeds up the withdrawal process and removes restrictions on larger withdrawal amounts.

WindBD supports bKash, Nagad, Rocket, and other mobile banking methods for deposits. Deposits are generally credited to your account instantly.

Deposit Terms & Conditions:

• The minimum deposit amount is displayed on the WindBD dashboard and is subject to change from time to time.
• Using the correct reference number during a deposit is mandatory.
• WindBD only accepts deposits sent from the registered mobile banking number on file.
• Deposits made through third parties or from another person's account are not accepted.
• WindBD does not impose any additional charges on deposits.

For any deposit-related issues, please contact WindBD's 24/7 customer support team. Reaching out with valid proof of transaction helps ensure a faster resolution.

Withdrawing your winnings on WindBD is a simple and fast process. However, certain conditions must be met before a withdrawal can be made. Under WindBD's Terms and Conditions, withdrawal processing typically completes within 3 to 10 minutes.

Withdrawal conditions:

• KYC verification must be completed before making a withdrawal.
• Specific wagering requirements must be met before any bonus balance can be withdrawn.
• Withdrawals can only be made to the mobile banking number used for the deposit.
• The maximum daily withdrawal limit is stated on the WindBD dashboard.
• WindBD charges no processing fees on withdrawals.

WindBD's goal is to get your winnings to you as quickly as possible. If a withdrawal request has not been processed within 24 hours, please contact support immediately.

WindBD regularly offers a variety of bonuses and promotions. Each bonus has its own terms and conditions. WindBD's general bonus policy is outlined below.

General Terms for Claiming a Bonus:

• Each bonus offer will specify its applicable wagering requirements.
• Bonus balance cannot be withdrawn directly — wagering must be completed first.
• Multiple bonus claims from the same device, IP address, or household are not permitted.
• Bonuses will be automatically cancelled upon expiry.
• WindBD reserves the right to withdraw or modify any bonus at any time.
• Free spin bonuses are generally restricted to specific games.

WindBD's bonus offers are specially designed for players in Bangladesh. However, if bonus abuse or any form of manipulation is detected, WindBD reserves the right to close the account in question.

Certain general rules must be followed while playing on WindBD. All games on WindBD use an RNG (Random Number Generator) system audited by independent third-party organizations, ensuring completely random and unbiased outcomes.

Core Gaming Rules:

• If your internet connection drops during a game, WindBD's server will determine the final result.
• If a game is cancelled due to a technical error, WindBD will refund the wager.
• Playing from multiple devices simultaneously may be restricted in certain cases.
• In the event of a dispute regarding game rules, WindBD's decision will be considered final.
• In Live Casino games, the dealer's decisions and game rules shall apply.

WindBD's game library includes slots, Live Casino, table games, and many more categories. The rules for each game are available within the game itself.

WindBD is committed to maintaining a fair and secure gaming environment. The activities listed below are direct violations of WindBD's Terms and Conditions and are subject to serious penalties.

• Opening or operating more than one account.
• Creating an account using another person's information.
• Organised activity aimed at abusing the bonus system.
• Attempting to interfere with the system through hacking, malware, or any form of technical manipulation.
• Money laundering or the movement of illicit funds.
• Colluding with other players to gain an unfair advantage.
• Exploiting any bug or glitch in a game or its software.

WindBD reserves the right to temporarily suspend or permanently close a player's account under certain circumstances. Before closing an account, WindBD will generally attempt to notify the player via email or SMS.

Reasons for account suspension or closure:

• Violation of Terms & Conditions.
• Failed KYC verification or submission of false information.
• Suspicious or unusual transaction activity.
• Direction from a court or regulatory authority.
• At the player's own request (self-exclusion).

Players may also request closure of their WindBD account at any time. Any valid balance will be eligible for withdrawal, but pending bonuses will be cancelled.

WindBD firmly believes that gaming should be for entertainment only. Responsible gaming is a top priority at WindBD and forms an integral part of our Terms and Conditions.

WindBD's Responsible Gaming features:

• Option to set daily, weekly, or monthly deposit limits.
• Temporary account suspension for a set period (cooling-off period).
• Permanent self-exclusion option available.
• A tool to track your gaming time.
• Referral to professional support organizations when needed.

If you feel that gaming is having a negative impact on your daily life, please contact WindBD's support team right away. We are always here to help.

Anyone under the age of 18 is strictly prohibited from playing on WindBD. WindBD takes every possible measure to protect minors.

WindBD takes the protection of your personal information extremely seriously. In addition to these Terms and Conditions, WindBD maintains a separate Privacy Policy that details how your information is collected, used, and safeguarded.

• WindBD does not sell your personal information to third parties.
• Data is used solely to improve our services and meet legal obligations.
• All data transmissions are secured using SSL encryption.
• You have the right to request access to or deletion of your data.

To learn more about WindBD's Privacy Policy Privacy Policy Read the page.

WindBD reserves the right to partially or fully update these Terms and Conditions at any time. For significant changes, WindBD will notify active players in advance via email or in-app notification.

Continued use of WindBD after any changes take effect will be considered acceptance of the updated terms. We recommend reviewing this page regularly.

Dispute Resolution:

• Any dispute between WindBD and a player will first be addressed through direct negotiation.
• If a resolution cannot be reached through direct negotiation, WindBD's designated arbitration process will be followed.
• In the event of any dispute over the interpretation of WindBD's Terms and Conditions, WindBD's administrative decision shall be final.

The English version of WindBD's Terms and Conditions shall be considered the authoritative version. Where translations exist in other languages, the English version takes precedence.